LEGAL & CONTACT INFORMATION
Support Email:
joyfulsupport@gmail.com
support@wishjoyful.com
Website:
https://wishjoyful.com
Business Type:
Digital online services (non-physical, non-shippable products)
PRIVACY POLICY
Last updated: 20 September 2026
This Privacy Policy governs the collection, use, and protection of user information. Account identifiers, technical information, and interaction history are collected. This data is used to ensure the operation of the service, communicate with the user, and conduct analysis. Information may be transferred to third parties only in cases established by law or with the user's consent. Data is stored for the required period, and its protection is reasonable. The user is solely responsible for the risks associated with data transfer. The Administration reserves the right to make changes to this Policy without notice; consent is deemed accepted upon continued use of the service.
1. General Provisions
1.1. This Privacy Policy (hereinafter referred to as the "Policy") governs the processing and protection of information the User transmits while using wishjoyful.com (hereinafter referred to as the "Service").
1.2. By using the Service, the User confirms their agreement to the terms of this Policy. If the User does not agree to the terms, they must stop using the Service.
2. Information Collection
2.1. The Service may collect the following types of data:
account identifiers (login, ID, nickname, etc.);
technical information (IP address, browser, device, and operating system information);
Service interaction history.
2.2. The Service does not require the User to provide passport information, documents, photographs, or other personal information other than the minimum required for operation.
3. Information Use
3.1. The Service may use the information received solely for the following purposes:
ensuring the operation of functionality;
communicating with the User (including for notifications and support);
analyzing and improving the Service.
4. Information Transfer to Third Parties
4.1. The Administration does not transfer the received data to third parties, except in the following cases:
if required by law;
if necessary to fulfill obligations to the User (for example, when working with payment systems);
if the User has given their consent.
5. Data Storage and Protection
5.1. Data is stored for the period necessary to achieve the processing purposes.
5.2. The Administration takes reasonable measures to protect data, but does not guarantee the absolute security of information transmitted over the internet.
6. Disclaimer
6.1. The User understands and agrees that transmitting information over the internet is always associated with risks.
6.2. The Administration is not responsible for the loss, theft, or disclosure of data if this occurs due to the fault of third parties or the User.
7. Changes to the Policy
7.1. The Administration reserves the right to change the terms of the Policy without prior notice.
7.2. Continued use of the Service after changes have been made constitutes the User's consent to the new version of the Policy.
Contact details:
Email: joyfulsupport@gmail.com
TERMS OF SERVICE
Last updated: 20 September 2026
1. Services Description (Stripe-required clarity)
JOYFUL provides digital, non-physical online services, including:
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wishlist creation and management tools
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digital content and platform functionality
No physical goods are sold or shipped.
REFUND POLICY
Last updated: 20 September 2026
JOYFUL, operated from Brazil, provides digital services only.
Refunds may be issued only in the following cases:
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duplicate charges
-
technical errors caused by the platform
-
failure to deliver the paid digital service
Refund requests must be submitted within 7 days to:
joyfulsupport@gmail.com
support@wishjoyful.com
This Privacy Policy is a binding document governing the relationship between JOYFUL and users of the Services in terms of data protection. We are committed to ensuring a high level of privacy and security of your data so that you can use our service with confidence and peace of mind.
