JOYFUL Privacy Policy

LEGAL & CONTACT INFORMATION

Company Name: JOYFUL
Director: Nursultan Toktosunov

Registered Address:
Avenida Lucio Costa 3370,
Bloco 3, Apartamento 111
Rio de Janeiro, RJ
22630-010
Brazil

Phone Number:
+55 (21) 98983-2566

Support Email:
support@wishjoyful.com

Website:
https://wishjoyful.com

Business Type:
Digital online services (non-physical, non-shippable products)


PRIVACY POLICY

Last updated: 26 September 2024

JOYFUL (“Company”, “we”, “us”), a company registered in Brazil, operated by Director Nursultan Toktosunov, provides digital online services through the website wishjoyful.com, including a wishlist creation and management platform (“Services”).

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with applicable laws, including LGPD (Brazil)GDPR (EU), and CCPA/CPRA (USA).

Contact details:
Email: support@wishjoyful.com
Phone: +55 (21) 98983-2566
Address: Avenida Lucio Costa 3370, Bloco 3, Apartamento 111, Rio de Janeiro, RJ, 22630-010, Brazil


3. Payments and Payment Data

All payments are processed securely via Stripe.

  • JOYFUL does not store or process card details
  • Stripe handles all payment information in compliance with PCI-DSS
  • Billing descriptor may appear as JOYFUL / WISHJOYFUL

8. Contact Information (Data Controller)

Data Controller: JOYFUL
Director: Nursultan Toktosunov
Registered Address:
Avenida Lucio Costa 3370, Bloco 3, Apartamento 111
Rio de Janeiro, RJ, 22630-010
Brazil

Email: support@wishjoyful.com
Phone: +55 (21) 98983-2566


TERMS OF SERVICE

Last updated: 26 September 2024

These Terms govern the use of wishjoyful.com, operated by JOYFUL, a company registered in Brazil, represented by its Director Nursultan Toktosunov.


1. Services Description (Stripe-required clarity)

JOYFUL provides digital, non-physical online services, including:

  • wishlist creation and management tools
  • digital content and platform functionality

No physical goods are sold or shipped.


7. Contact Details

JOYFUL
Avenida Lucio Costa 3370, Bloco 3, Apartamento 111
Rio de Janeiro, RJ, 22630-010
Brazil

 support@wishjoyful.com
 +55 (21) 98983-2566


REFUND POLICY

Last updated: 26 September 2024

JOYFUL, operated from Brazil, provides digital services only.

Refunds may be issued only in the following cases:

  • duplicate charges
  • technical errors caused by the platform
  • failure to deliver the paid digital service

Refund requests must be submitted within 7 days to:
 support@wishjoyful.com
  +55 (21) 98983-2566


This Privacy Policy is a binding document governing the relationship between JOYFUL and users of the Services in terms of data protection. We are committed to ensuring a high level of privacy and security of your data so that you can use our service with confidence and peace of mind.